La tecnología que maneja Trixbox Pro ha sido creada desde la solución comercial de IP PBX de Fonality, que actualmente ese encuentra desplegado en miles de sitios de trabajo. Lo que demuestra ser una solución probada en el mercado. Tres son las versiones SE, EE y CCE , a continuación del lado derecho mostramos algunas de las funcionalidades.
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Trixbox SE |
Trixbox EE |
Trixbox CCE |
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(Standard Edition) |
(Enterprise Edition) |
(Call Center Edition) |
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| Auto-Attendant (IVR) |
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| Outlook Integration |
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Unlimited Extensions ** |
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CRM Integration |
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Voicemail |
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Voicemail-to-Email |
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Hot Desk |
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Music-on-Hold |
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Scheduler |
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Custom CTI (AGI) |
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Analog & IP Phones |
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Ring-All (Blast Group) |
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Call Forwarding |
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Name Directory |
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DIDs |
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VoIP-Ready |
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unlim. |
PSTN Fallback |
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| (Patent-pending) |
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| Telecommuters |
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Branch Office Support |
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Web-based Control Panel |
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Powerful Reporting |
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Re-Brandable Interface |
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full |
full |
Conference Bridge |
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Extension Groups |
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Routing by DIDs |
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Paging / Zone Paging |
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Intercom / Zone Intercom |
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Voicemail Groups |
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Advanced Call Forwarding |
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Call Return |
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Call Out |
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Report Exporting (.csv) |
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Custom Caller IDs |
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IVR Authentication |
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SMS/Pager Voicemail Notify |
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Upload Voice Prompts |
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Alerts & Notifications |
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Trunks Status Pages |
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Real-Time System Graphs |
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Historical System Graphs |
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Unlimited Call Queues ** |
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Full Featured A.C.D. |
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Skills-based Routing |
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Graphical Queue Reports |
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Agent Call Recording |
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Agent Variable Log-off |
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Agents on Cell Phones |
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Agents Shared across Sites |
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Real-Time Queue Stats |
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